Testimonials

We are family-owned and operated and we want you to have Iowa's best used car sales and service experience. Here is what other people have said about their experience

• Shawna Christy Applegate
  more than a year ago
  I recently purchased a vehicle from Jen, Jewels, and Kevin at Pre-Approved Auto. They bent over backwards to make this happen for me. You will sense their integrity the minute you walk through the door. They are ALWAYS busy which is a huge green flag in my book. I took note of all their happy customers and acquaintances/friends of mine that have already been pleased with them. Their Christian values, no pressure sales, and friendly style won me over. I highly recommend them as a business, and Ottumwa is very fortunate to have them. In today's world, a business that openly stands for values and honesty is hard to find. I look forward to doing business with them for the service and lifetime of my vehicle.
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• Connie Moore
  more than a year ago
  Want to brag about pre approved auto ... I would highly recommend them. I have been looking for a nice car to trade my cars off on , talked to Jen Jennifer Glenn Christopher within couple days I was into a nice safe car. Jen and Jewels Caldwell were really willing to help get me into the car I wanted. I drove off in a nice clean car and a happy owner of a new car.. so if your looking for a nice car , friendly staff and willing to help you with any kind of credit head on over to Pre approved.... you'll be glad you did.
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• Heather Kiews
  more than a year ago
  Very nice smooth transaction! We started at Vaughn and couldn't make a deal. Decided to drive across town to see what they had and we found the exact same vehicle with more features, less miles, came with a warranty and less money! Plus they gave us more for our trade in! Extremely friendly and helpful! Would highly recommend anyone who is in the market for a new vehicle to stop by and check them out!
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• Anne J. Dalbey
  more than a year ago
  We had a wonderful experience trading in our truck for our new car. The staff wanted us to make the best decision for our needs and stay within our budget. We never felt pressured to hurry up and make a decision. We love our choice and feel confident that we have made a good decision. We were impressed with the generous warranty our car is covered under. We love you Pre-Approved! Thank you for the best car shopping experience we've ever had! We have had many over the years. :-) We will make sure to tell everyone we know to go to you first.
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• Andrea Burgason
  more than a year ago
  Great friendly staff!! Very helpful and polite! They really worked with me on getting a car just right for my needs and price range!! Bought a car and had oil change, it had some unforeseen problems. Took it in and they were extremely compensating and got me back on the road in no time! Plan on going for any future needs.
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• Kim Stephenson
  more than a year ago
  My husband and I have bought 3 vehicles from here and always had a wonderful experience. Jen is awesome to deal with and tries her best to help get you what you need that will fit your budget. Will definitely recommend them to anyone.
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• Tracy Songer
  more than a year ago
  I know there is a minimum of characters for reviews, but how many letters does it take to say "I LOVE MY NEW CAR!!!" Perhaps I can add a few more exclamation points? BTW... Jen and Jewels are awesome! Ask Kevin to introduce you to THE CHAIR. He'll know what you mean. Every time I get my oil changed I'm going to enjoy THE CHAIR. Thanks for a great car buying experience!
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• Todd Cladwell
  more than a year ago
  I have purchased 2 vehicles from Pre-ApprovedAuto. I have had nothing but a great experience with the vehicles and the staff. The Sales team goes above and beyond to make sure I had a pleasurable experience. No doubt in my mind that I will go back when I am ready for my next vehicle.
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• Tisha Scovel DenHartog
  more than a year ago
  The staff especially Jen were awesome extremely helpful and made sure the issue we had with our SUV they fixed and went the extra mile to make sure everything was right!! Would recommend them!!
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• Sarah Baker
  more than a year ago
  Always helpful, friendly and wonderful customer service. I feel like I can talk to any of you like friends. I wouldn't buy from any other place in town!
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• Sam Johnson
  more than a year ago
  This is the only place I will ever buy my car's the people are very helpful and always treat me right. I have bought all my car's from them since they opened and never had one problem.
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• Darian Jones
  more than a year ago
  I bought a 2009 Chevy Equinox from Pre Approved Auto. This was my first time ever buying from a dealership and I can honestly say it was a wonderful experience! Everyone was very nice and Jennifer did everything she could to make my payments fit my budget. She was very nice and approachable... very easy to talk to! Truly happy to have bought from here :)
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