Eligible Vehicles:

Any vehicle with the Pre-Approved Auto Complete Care Package


4 months or 5,000 miles after delivery. Whichever comes first


*$2,000 coverage limit for engine claims per vehicle during coverage duration.
*$2,000 coverage limit for all additional covered components combined per vehicle during coverage duration.
*Total coverage within coverage duration not to exceed $2,000 total regardless of claims.


No deductible for the Pre-Approved Auto Complete Car Program. Vehicle must return to Pre-Approved Auto for coverage to apply.

Deductible Coverage:

Up to $200 customer deductible for an extended service policy purchased from pre-Approved Auto will be covered by this Complete Care Program for the entire term of the extended service policy.


Covered Components:

Engine, Transmission, Cooling. Power Steering and Fuel Systems.

Roadside Assistance:

Up to $100 per event, 2 events per coverage period.
(Jump Start Assistance, Tire Change Assistance, Lock-Out Service Assistance, Fuel and Fluid Delivery. Cost of gas, other fluids or key replacement not included.)

Towing Assistance:

For accidents and vehicle disablements (one occurrence for accident or vehicle disablement.)

Tire Hazard/Replacement:

Repair up to $20 or replacement up to $150 for a damaged tire.

Covered Components:


All internally lubricated parts, including pistons, piston rings and pins, crankshaft and main bearings, connecting rods and rod bearings, camshaft and bearings, oil pump, timing chain/gears, rocker arms, valves, valve spring seats and guides, valve push rods and lifters. The engine block, cylinder head and rotary housing are covered only if damaged by an internally lubricated part.


All internally lubricated parts in the transmission case and the torque converter. The transmission case is covered only when damaged by an internally lubricated part covered under this protection plan. Items not covered are leaking transmission seals and gaskets; electrical components, such as solenoids, the case, flywheel, clutch plate, pressure plate, U-joint(s), CV joint(s) and driveshaft(s) unless damaged due to failure of covered parts.

Fuel System:

Covers only oxygen sensors, PCV, fuel injectors (deposit related malfunctions only), and throttle body.

Cooling System:

Covers only the lubricated parts contained within the heater core, water pump, freeze plugs, and radiator. Items not covered are hoses, clamps, thermostats and engine components.

Power Steering System:

Covers only the lubricated parts contained within the power steering gearbox or rack and power steering pump. Items not covered are hoses, belts, brackets, seals and leaking gaskets.

Lifetime Protection Available

Any customer that purchases a vehicle with the Pre-Approved Auto Complete Care Package can extend their component protection coverage for the Lifetime of the vehicle by returning to Pre-Approved Auto for maintenance services. Each corresponding maintenance service reinstates the extended coverage for that component. See your Service Advisor for details.

Location & Phone  

613 Richmond Ave.
Ottumwa, IA 52501
Phone (641)814-9138
Fax (641)682-1515


Monday: 8:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 10:00 AM - 3:00 PM
Sunday: CLOSED